PRIVACY POLICY

Last Updated: November 5, 2025

1. INFORMATION WE COLLECT

We collect the following information when you use OnPointFresh:

• Personal Information: Name and email address
• Photos: Facial photographs you upload for analysis
• Payment Information: Payment details processed securely through Stripe (we do not store credit card information)
• Usage Data: Order ID, upload timestamps, and delivery status

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide facial analysis and create your personalized Aesthetic Blueprint
• Process payments and send order confirmations
• Deliver your blueprint via email
• Communicate with you about your order
• Improve our services and customer experience
• Comply with legal obligations

3. DATA STORAGE AND SECURITY

Your photos and personal information are stored securely using industry-standard encryption. We use the following security measures:

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access on a need-to-know basis

4. DATA SHARING

We do not sell, rent, or share your personal information or photos with third parties except:

• Service Providers: Stripe for payment processing, cloud storage providers for data hosting
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfer: In the event of a merger, acquisition, or sale of assets (with notice to users)

5. DATA RETENTION

We retain your information for the following periods:

• Photos: Stored for the duration of analysis (up to 30 days), then permanently deleted
• Personal Information: Retained for 2 years for customer support and legal compliance
• Delivered Blueprints: Available for download for 1 year from delivery date

6. YOUR RIGHTS

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Download a copy of your data

To exercise these rights, contact us at outreach@onpointfresh.com

7. COOKIES AND TRACKING

We use essential cookies to maintain your session and order information. We do not use third-party tracking cookies or advertising pixels.

8. CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. INTERNATIONAL USERS

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our Service, you consent to such transfers.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the updated policy.

11. CONTACT US

For questions or concerns about this Privacy Policy or our data practices, please contact us at: outreach@onpointfresh.com